ICICI Bank
Uninformed Credit Card outstanding debit from my Saving Account

Hello,

I canceled my ICICI credit card around 3 years back due to their wrong behavior of forcefully charging me the medical insurance premium, which I never opted for. On inquiry, it turned out that the marketing executive did tick mark the option on his own without my approval and eventually I was being charged for its premium in my statement. But hardly anyone was willing to believe this. Eventually I canceled the card.

Now that I have a savings account still going on with ICICI bank since past 5 years, today all the outstandings of that previous credit card (probably the insurance premiums) are being debited from my account without intimating me about it at any time. Nobody is willing to cooperate or register to this request. Neither any bank executive nor any customer care/credit card collection department executive is willing to help in this concern. I have FDs and RDs still going on linked to my savings account and the current balance is displaying as Rs. -14, 000/- I am very distressed about all this.

My credit card number is 4477468383667008 and I am seeking for help here. Please advise me and support in this concern. I want my savings balance to be reverted back.

Looking forward for an affirmative action soon!

Thanks,

Chanchal Sethi.

Company: ICICI Bank
Country: India

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