ICICI Bank
Unjustified Outstanding

I have serious complaint to make at ICICI's desk regarding my credit card. The card had an outstanding of around Rs. 25000 long back and it was continued to be delivered at my old office's address. No one called me for any collection for almost one year. For the first time, I have been contacted now for a payment of Rs. 56000 that includes finance charges, late payment penalty and overlimit charges for all this time when the statement was not delivered at the right place and neither was I contacted to make any payments. If I had been given only one call, I could have cleared everything long back and saved on penalties and interest. Now, just within 10 days after their first contact, they have already raised the issue up with some lawyer and are telling me that they would take it further legally.

The funniest part is the credit card limit itself is Rs. 45000 and look at the outstanding. Since there has been a mistake on bank's end as well, this case has to be given a special consideration.

Manik Narula

9686200433

Company: ICICI Bank
Country: India

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