ICICI Bank
Grievance against ICICI Bank, J.B.Nagar Andheri-E

This is in regards to my car loan, which i had taken from ICICI Bank in the month of April 08 for the tenure of 3years, for which i have already close down the loan in the month of Januray 2010 in ICICI Bank J.B.Nagar branch which was done by miss Vaishali, that means 13 months prior to my tenure but still the very next month they again debited the emi from my a/c as if i havent closed down the loan amount on this when i gave a call to the call centre people they were absoultly clueless & they advised me to go back to the same branch, when i approached vaishali even she was taken for suprise but some how she got to know what was the problem so she told me that it was a mistake on their part so she promised me that it wont happen again & i will get my amount back in my a/c within 7 days but which never happend it took them 21 days to credit the amount in my a/c & that to after me following up with them, i had told them please credit as soon as possible cause i even had a house loan on my head so because of their mistake my house loan cheque got bounce, i would say there was no sense of urgency as inspite of telling them they took their own sweet time & they returned they money back without intreast.but the same thing has again happen this month as well that again they have credited the amount from a/c so now i seriously dont know when this thing is goining to stop. i would just say is because of them i am going through a lot of mental pressure as in regards to money & i am not able to take proprer rest as i work in shifts so it becomes very defficult for me to run behind them.pl its a request if you can get this thing to an end i will be really greatful to you.if this thing would have happend in any other country they would have to pay compensation as well but i am not at all after compensation but please get this thing to an end as early as possible, waiting for a possitive reply.thank you

Company: ICICI Bank
Country: India

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