ICICI Bank
ECS debiting twice a month

This mail is in reference to the complaint that i Nipun Malhotra has a personal loan with ICICI Bank with Loan Account Number # (LPDEL00011885302). Since January bank is trying to debit ECS twice a month first on 5th of each and every month and the second on 23rd without any prior information given to me, because of which i have been charged bouncing charges from last three months. I had a word with customer services team of ICICI bank in the month of Feb and had a dispute that the EMI pending is since Dec 07 and why i am beinmg informed in Feb about the outstanding amount of Rs 1500 . I had mark a complaint with the customer services team and personally had a word with ICICI bank manager Kaushambi Branch in Ghaziabad he had assure me that i can pay the outstanding amount of Rs 1500 in the first week of April.

I am really sorry to say that because of ICICI bank i am being charged bouncing charges of Rs 600 for three months, so kindly request you to waive off the bouncing chages and credit the same amount back to my bank account..

Kindly request you to do the needful ASAP otherwise i will have to go to consumer court.. Waiting for positive reply. Thanking you in anticipation.

Company: ICICI Bank
Country: India
State: Delhi

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