ICICI Bank
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&--Original Message&--

From: customer.care@icicibank.com (customer.care@icicibank.com)

Date: Monday, April 27 08:15 PM

To: customer.care@icicibank.com (customer.care@icicibank.com)

Subject: Product: Credit Card / Old Customer / ketan08@in.com

Title: Mr.

First Name: Ketan

Last Name: Gawand

An ICICI Bank Customer: Yes

Product: Credit Card

Account No: 4477469902581019

What would you like to say: Dear Customer care

I have a Credit card 477469902581019 . I have taken a Personal loan on same of 47000 in April.

I am regularly making Payment through my ICIC acoount Net banking 005701049103 for the past 2 years.

I was working with Solvay Pahrma and my communication address was same for the above mentioned card.

I have changed my Job in April but failed to intimate ICICI about the same.

Today When I visited my Old Office (Solvay) I have received my Credit card Statement which shows an outstanding of Rs. 8000 which I was completely unaware of.

I called up customer care and they informed me that in the month of September 08 Payment was not received from my Account.

I have given a standing Instruction to Pay Rs . 1400 on Every 9th which is Higher than My EMI .

I have another credit card 9401270051376007 which has an installment of 4175 and I pay Rs.4300 for last 12 months.

I am sure you will understand my situation.

I am with ICICI for last 6 Years and have never defaulted on my payments.

This has happened because of lack of communication.

I have not received nay intimation at my Residence or SMS or call in last 9 months.

I sincerely request all to waive of these charges.

I promise you there will be not default in payments from my side going forward.

I also request you change my contact details to my Residential address

Thanking you in Anticipation

E-mail address: ketan08@in.com

Telephoneno: 91-22-24228075

Correspondence address: 703 kishor villa

Old Prabhadevi Road

Mumbai 400025

City: mumbai

Country: India

Pin Code: 400025

Company: ICICI Bank
Country: India
State: Maharashtra
City: Mumbai City

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