ICICI Bank
Fraudulent encashment of cheques involving Rs. 1, 50, 000

To, Date: 24.12.2009

Officer In Charge,

,

Dear Sir,

Sub: Fraudulent encashment of cheques involving Rs. 1, 50, 000.

I hereby lodge a formal complaint with you regarding a fraud.

My brother Mr. N.C.H Narasimha Rao, presently residing at Kenya had issued three cheques (details of which are given in the table below) in my favour dispatched through Kenya Government Postal department on 02.12.2009 addressed to C/o M/s Anu’s Laboratories, A- 49, Madhuranagar, Vengal Rao Nagar, Hyderabad – 38.

Cheque no Date Payee name Amount (Rs.)

916301 27.11.2009 N Krishna Prasad 55, 000.00

916302 27.11.2009 N Krishna Prasad 45, 000.00

916303 27.11.2009 N Krishna Prasad 50, 000.00

However, the cheques were not received by me but to our surprise my NRI brother’s account maintained with ICICI Bank Limited, JNTU, KPHB colony, Kukatpally vide account no. 631201153298 has been debited for the aggregrate amount of Rs. 1, 50, 000/-. This was noticed on 18.12.2009. On inquiry by me from Mr. Uday Kishore, Branch Manger, ICICI Bank Ltd, JNTU, KPHB, Kukatpally, Hyderabad, we found that the cheques have been deposited at State Bank of India, Wagle Industrial Estate Branch, Thane, Mumbai, by some unknown person fraudulently representing to be me (i.e Mr. N Krishna Prasad). On further inquiry by us, we were told by Mr. Maty, the Chief Manager, State Bank of India, Wagle Industrial Estate Branch, Mumbai, over telecom (contact no. 09819555934) that though the cheques were deposited for clearance at his branch, the Fraud account holder, who managed to encash the cheques, maintains account with a Branch at Varanasi vide account no. 20037414557. We contacted Mr. Shiv Jha, Branch Manager, SBI, Rath Yatra Branch, Varanasi, UP over telecom (His contact no. 09455660854) and he told us that the cheques for Rs. 150000 have been encashed by a person having account with their branch vide account no. 20037414557. We were also told that the branch is a new branch of SBI and the account was opened on 16.12.2009 just one day before deposit of the cheques at Mumbai. Further, the Branch Manager at SBI Varanasi told me that the person has already withdrawn Rs. 1, 20, 000/- and a balance amount of Rs. 30, 000/ is lying in the said account. On his advice, we formally have lodge a complaint with that branch on December 22 vide mail id. shiv.jha@sbi.co.in with an instruction that the balance amount be blocked and refunded to us. We are also informed that the account is now blocked and necessary inquiry has been initiated by the Branch Manager. So far, we have also lodged complaints with the following authorities:

1. ICICI Bank Limited, JNTU, KPHB colony, Kukatpally, Hyderabad, by hand and also vide mail id. uday.kishore@icicibank.com,

2. Executive Director, ICICI Bank ltd at executivedirector@icicibank.com

3. headservicequlity@icicibank.com,

4. Ombudsman, Hyderabad, RBI vide id obhyderabad@rbi.org.in

5. Ombudsman, Kanpur, RBI vide mail id obkanpur@rbi.org.in

6. SBI, Rath Yatra Branch, Varanasi through mail vide mail id. shiv.jha@sbi.co.in

7. Chief Manager, SBI, Wagle Industrial Estate Branch, Thane, Mumbai vide mail id. sbi. 01053@sbi.co.in Monday, December 21 5:02 PM

8. Mumbai helpline: helpline.ihomum@sbi.co.in Monday, December 21 4:29 PM

For your kind information, I also maintain a savings account with ICICI Bank Limited, JNTU, KPHB colony, Kukatpally, Hyderabad, vide account no. 631201511817 wherein I was to deposit the said cheques on their receipt.

We would like to submit that despite mails and conversation over phone we are yet to receive any formal communication from SBI, Rath Yatra Branch, Varanasi UP and also the whole amount of Rs. 1, 50, 000. We strongly believe that few staff of the postal department, Government of India and staff of banks including Bank Manager, SBI, Rath Yatra Branch, Varanasi are all part of the whole fraud.

Therefore, I request you to make a detail investigation into the issue and take appropriate action against the culprits / frauds and help me to get my money back. We pray you to do the needful at the earliest and ensure the refund of my money to meet urgent medical expenses of my family.

Thanking you

Yours truly,

Mr. N Krishna Prasad (Complainant)

Phone no. 09849491463

Plot no. 11, House no. 3-100/A/2,

Sainath Nagar, Near Cetwin colony,

Nizampet Road,

Kukatpally

Hyderabad 500 072.

India

My NRI brother’s details:

N C H Narasimha Rao,

Cell no. 254715679027

Email id: narasimha.rao@karuturi.com

C/o Shri Karturi Ltd.

PO no. 729, M01 South Lane Road,

Naivasha, Kenya

Company: ICICI Bank
Country: India
State: Andhra Pradesh
City: Hyderabad

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