ICICI Bank
ONLINE TRANSFER OF MONEY

On 18.10.2010 I received a phone call from mobile no.7875347851 (femal voice) telling that I am speaking from ICICI Bank and veryfying online banking facility. She told me that within the next 15 minutes you will receive a message from ICICI Bank and there will be a 6 digit number. I will call you after 15 minutes and you will tell me the 6 digit number. As was told by her I received a message at about 02.05.18 p.m. from LM-ICICI Bank mentioning that " you have registered ICICI BANK as Payee Log in at icicibank.com and enter URN 450784 to confirm. Beware of frauds. Do not share or disclose URN to anyone." After 15 minutes the same female voice called me from the same mobile No. and asked me the 6 digit number. I am hesitantly told her the 6 digit number. I was having a doubt that I never registered ICICI Bank as a payee. But I looked the message once again and came to the conclusion that it was a true message because the Payee is none other than ICICI Bank. At 02.52.25pm I received a message fromTD-ICICI BANK mentioning that your Ac XXXXXXXXXXX is debited INR 49, 000 on 18 Oct. Info. BIL*000183110647* ICICI BAN.Total Avbl. Bal is INR 18100.98. I was shocked that I never transfer money to that account. At 03.22.00pm I again received a message from LM-ICICIBNK Your Ac XXXXXX is debited INR 18, 000 on 18 Oct. Info: BIL*000183114533* ICICI BAN.Total Avbl. Bal is INR 100.98. I again shocked and immediately contacted my local bank branch to know the details. But the Local ICICI Bank did not update their land line phone No. So I was not able to contact the Bank Manager. I immediately took my motorcycle and reached the Bank within 20 minutes and informed the matter to the Bank Manager. He checked the details in the Bank computer and told me that the money was transfer to one Mr. Sheik (Full Name not remember) who is having his ICICI Bank ccount in Mumbai and drawn the money of Rs.67000 in the other Bank ATMs. I gave a written complaint to the Bank Manager and he informed the matter to the higher authorities. The Bank Manager told me that if the fault was with the Bank, the Bank will reimburse the amount of Rs.67000/-, other wise you will lose the money.

I have a doubt that How the person in Mumbai came to know my Bank account No. and the login ID, Login password, transaction password the Grid Card No without the help of the Bank authorities. I am having my home in the southern tip of Tamil Nadu. What can I do? Is it adviseable to register a complaint in the Local Police or leave the matter to the Bank authorities. When I searched in the Google search, I came to know that this type of online fraud money transfer was going on long time. Why ICICI bank was not in the habit of stopping this type of fraud. The bank authorities warned their customers that do not reveal the account details, ID, Password, etc. to others. Every week two or three e-mails was received by the customers asking the customers to update your bank details in the prescribed proforma indicated below. The Bank authorities are telling they are bogus websites. Do not answer to such e-mails. How an ordinary customer came to know that such e-mails were true or false.

I request the public to find a solution for this fraud and advise me what can i do further.

XXXXXXXXXXX (Name not revealed)

Company: ICICI Bank
Country: India
State: Tamil Nadu

  <     >