ICICI Bank
Credit card complaint

Sir,

I was alloted a credit card by icici bank in the 2005... every thing went fine for approx 2 years but the high interest rate (5-6%)p.m. and unusual fines on the withdrawn amount forced me to opt for an amicable settlement. The person who used to collect money from me offered me a two shot payment option and Rs 55000 was fixed as the settlement amount. Sir, I do not have any inkling regarding a so called settlement letter from the bank. I paid Rs 25000 as first installement on 27/02.By and by I came to know that i should demand a settlement letter. So when the next time the collector came to collect the 2nd installement (Full and Final) I insisted on the settlement letter. He assured me by writing on the 2nd cash receipt "Full and Final & due settlement letter", this was enough proof for me to show to the bank if need be. I was taken aback when suddenly on the 15th of Nov I received a call that an amount was due on my credit card. I am a housewife looking after my mother-in-law who is 98 yrs and I just cant take this kind of harassment. Please help me out. I can send you the copies of the cash receipts. Thanks..Sangita Agarwal

Company: ICICI Bank
Country: India
State: West Bengal

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