ICICI Bank
ICICI Bank credit card

Hello consumer Forum,

This is regarding my creadit card account.

I just head up by ICICI credit card.

Two policies ICICI Lombard and ICICI Prudential policies are activated on my credit card without my any confirmation and monthly charges are debiting from my account.

1) ICICI Prudential policies-Policy Number:11022284

I went to ICICI Prudential office many times but they not responded well. I called customer care for that Call ID # 23470510 but no use of that also.

Finally I went to ICICI credit card office for deactivating my creadit card accout but they told deactivation is done by only call centers and showed us like they are helpless with this issue. They want we need to go Lombard office for deactivation of the policy.

I am surprised, they can debit the amount from my account but not stoped.

I didnt receive any acknowledgement for these two policies.

I just want to know that how you people can start the policy without any customer confirmation?

Every time big amount has been deducted from my credit card account. Is it wrong to take credit card?

Please take necessary actionon this. I just want refund the amount which has been deducted from my account and cancel these policies as well as deactivate my creadit card.

Please take neccessary action on this issue.

Let me know in case you require some information from my side.

Thanks in advance...

Regards

Company: ICICI Bank
Country: India
State: Maharashtra
City: Pune

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