ICICI Bank
Atm card

Dear Sir

I have a saving bank account in ICICI Bank at SaltLake, Sector -2, Kolkata-91 branch. My bank account number is 004201516034.I had been advised or may call it forced to open this account by branch official in 2009. I went there to open a FD for better return. I am a senior citizen. I want to open a FD account to move up some money of my provident fund. Branch executive advised me to open a saving account first then to go for ULIP instead of FD. I was convinced by him at that time and go for a saving account.

During the time of account opening, bank executives did not provided me any ATM or debit card. I had not asked it as I am not familiar with the ATM card at that time. I always made the transaction through the cheque. But suddenly from 11/11 to 14/12 cash withdrawal of Rs55000 was made by using my ATM card. It was done from different. ATM of Kolkata in different times an date as informed me by bank official.

I came to know this when I received the account statement in June. I rushed to branch and intimate them in written form on 12/06 and as per advice of them I lodged a FIR in local police station. I had complained to customer care centre vide request no SR144069263 with help of a bank staff.

After some days, a bank investigation team from Mumbai visited to my house.

But nothing was happened till then. I visited several times to the bank but bank manger unable to give me any satisfactory answer. He told me that he has no time to talk about this small matter. I am a retired person, lost of this amount of money is not small for me. I am wholly dependent on the provident fund money. So I request you to look after the matter and do needful.

Thanking you

Yous faithfully

Satyapada bhattacharya

Date 16/01 styapada.bhattacharya@rediffmail.com

Cell-9163491581

and help me.

Company: ICICI Bank
Country: India
State: West Bengal
City: North 24 Parganas

  <     >