ICICI Bank
ICICACCOUNT I DIRECT SHARE

Sorry to say, I am still contuning with the same problem.

Today i tried with the on line passowrd generation options and it was successful. But still the problem continue. The surprise is that i am Log in and my name is display in the tool bar, but the moment i click on the equlity or porpolio it display the log in user ID and password window.

Today i did the setting as recommended below, it has created problem in my other application setting. My all long term log in option in Yahoo and some or the other stay on line option are not functioning.

I am really, spending hell of time in getting the Password, I am really loosing a lot in my share investment due to this problem prevaling for such a long time.

I request you all ICICI to resolve my issue to for god sake.

Appreciate you call to resolve the issue and understand my real problem.

Today i have spend 4 hours in this password issue... with no result, yet another day.

Ganesh A.Sonowane

00966506962147

gsonowane

& On Sun, 2/27, NRI - IDirect wrote:

From: NRI - IDirect

Subject: RE:'ICICICARE=040-922-388' Re: ICICIDIRECT LOGIN PROBLEM

To: "ganesh sonowane"

Date: Sunday, February 27, 2:13 PM

Dear Sir,

We understand your concern and regret the inconvenience caused to you.

If there is no activity in the logged in section of our website for 20 minutes, you will be logged out for security reasons. You will need to login again to access your ICICIdirect.com account.

If you think that you are getting logged out frequently, though you are active on the web site, please follow the steps given below.

Please clear cache memory of your system before logging into your account in the following manner:

Click on Tools - Internet Options - Temporary Internet Files - Delete Files.

Click on Tools - Internet Options - Temporary Internet Files - Settings - Check for newer versions of stored pages - Set to Every Visit to the Page.

Please check the browser settings of your Internet Explorer. The optimum settings are stated below:

Select Tools - Internet Options - Privacy and set the level to Medium / High

If you are required to set the above settings at the maximum level (i.e. Block All Cookies) please follows the steps given below.

Click 'Advanced' tab on Tools - Internet Options - Privacy

Enable the option of 'Override automatic cookie handling.

Under First-party Cookies, select the option of 'Block'.

Under Third-party Cookies, select the option of 'Block'

Enable the option of 'Always allow session cookies'

If you continue to face the issue, there is a possibility that you have a dynamic IP provided by your service provider. Kindly contact your system administrator and our Customer Care for resolution.

Assuring you that best of our services always.

Sincerely,

Gaurav Soni

Customer Service Officer

ICICI Securities Limited

Register your request for Demat Account Holding / Transaction statements / bills or query for the status of any form submitted at the branch by selecting the 'Create Service Request' option under the 'Demat' menu on Internet Banking. We would like to know whether you were satisfied with this e-mail interaction.

If you have changed your mailing address or your telephone number (s), please obtain the Address Change Request Form from our website

http://www.icicibank.com/pfsuser/channels/anywhere.htm or from any ICICI Bank branch or ATM.

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&--Original Message&--

From: ganesh sonowane (gsonowane@yahoo.com)

Date: Sunday, February 27 11:29 AM

To: nri@icicidirect.com (nri@icicidirect.com); helpdesk@icicidirect.com (helpdesk@icicidirect.com)

Cc: g.sonowane@tasnee.com (g.sonowane@tasnee.com)

Subject: Re: ICICIDIRECT LOGIN PROBLEM

Reminder -2

I have great difficulty is LOGIN on my icicidirect site. The problem is very typical. i get login, my name apprea on the top bar, but later when i go to equity tab and select the select account option, it takes me to login screen some time, some time display invalid login id, some time it take me to the change password screen, i chnage the password and later tried to login, again the same cylce.

due to this problem for last 2 week, i have no access to my ICICI account for trading. I am going in loss

Please do refer my email below and i no response for the same.

Can i expect a call from the bank now

re

& On Mon, 1/24, ganesh sonowane wrote:

From: ganesh sonowane

Subject: ICICIDIRECT LOGIN PROBLEM

To: nri@icicidirect.com, helpdesk@icicidirect.com

Cc: g.sonowane@tasnee.com

Date: Monday, January 24, 10:27 PM

I am facing problem duirng login on my icicidirect account. I have login many time, but it comes out with invalid userid and login id invalid, when i can see my name appearing as log in on the tool bar. I have attached the screen shot of the message and the step followed for log in. Som etime i go up to the selection of the account, that mean in have login, but immediate the invalid id apprear. This last software site bug has really mess my session today and last week end.

Please resolve this problem today or i will not be able to do proper investment. I really would like to complaint of not getting any guidence from ICICI bank on my investment.

My account no: 000401456460

Thanks & Regards,

Ganesh A.Sonowane

Company: ICICI Bank
Country: India
State: Maharashtra
City: Mumbai City

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