ICICI Bank
Cheating of Fruad transaction by ICICI

Dear Customer Care,

I have visited bangalore on 10-10. i had tried for purchase of 600/- at a shop. The merchant tried the card for three times and siad that there is problem with the machine, was unable to get the transaction complete. So i have paid the require CASH for him, purchased the metrial. However it seems Rs 1650 has been deducted from my credit card account by the merchant on the same day.

DETAILS ARE AS BELOW:

Creidt Card No 5239 5112 6043 6009

Date of wrong transaction: 10-10

Transaction Ref: 05122600284000154355313

MERCHANT: SRI MANJUNATH WINE CE

AMOUNT: Rs 1650/-

On the basis of my complaint ICICI Registered SR158031727 to retrieve the charge slip for the transaction of Rs.1650.00 of October 10 towards SRI MANJUNATHA WINE . Said they would complete the process by March-2. However NO RESPONSE FROM THEM till i reminded them 15 March 11, Now agian he customer care sending mails asking for unnecessary mails and harrassing me like anything, since the fraud happened on 10-oct, almost 6 months passed, they are relaxed and not able to solve my GENUINE PROBLEM and supporting the merchant (may be some commission worked our between them). This is very SAD from bank like ICICI.

Venkat (nallavenkatareddy@gmail.com)

Company: ICICI Bank
Country: India

  <     >