ICICI Bank
ICICI credi card fraud

In August I came to USA for further studies. When I was in INDIA I had taken, ICICI bank credit card.

I was regularly paying my credit card payment and there was enough balance in my Account.

In Dec when I came to INDIA for holiday, I received a call from ICICI bank and bank person told me that there is outstanding bill of Rs. 22, 000/- to my credit card. I told them that I haven't used this credit for six months nor I haven't received the any email related to this. I sent mail to ICICI bank to investigate on this.

They investigated on this and found that there was some fraud done by ICICI employee.

However last year again I received a call from ICICI bank to pay the bill amount around 27K because of the lean (interest charged on my previous amount during investigation). there was no answer as who will make this payment. Interest kept on accumulating when I came to know that there was another fraud transaction and they cannot raise the dispute as I am out of country.

Last three months they kept on sending me the payment reminders. Their quality department is confused as in one e-mail they are mentioning, please open dispute request when you come back to India and in another e-mail they are telling that you pay 40K first to stop the payment reminder and after that open the dispute once you are here.

This is really getting complicated and frustrating as they are not giving any phone contact details or not ready to set up an appointment.

Please help me out

Company: ICICI Bank
Country: India
State: Maharashtra
City: Mumbai City

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