ICICI Bank
Unprofessional behaviour of employees

Respected Sir/Mam,

This is really humiliating from the part of being a account holder of icici bank at durgapur, even though i have a current account at Murshidabad an operate at Durgapur. This is the second time i am facing this problem. I really have a bad attitude or i really i dont know how to do banking or am not aware with the banking system of icici bank, please teach me or take a class of mine to be aware with all the claws of banking system of your bank. I have a account in ur bank in the name of PR COMMUNICATION A/C no 052705500005.another account named as REYAN TELECOM A/C no 090205000056.another in the name of PRAYAS GROUP... at Murshidabad.

Sir I transact with your bank daily, unfortunately today i reached bank at 1.50 pm was accumulating my cash inside the bank to deposit it. I am well aware that today was saturday and I was in the bank before your closing time but it took a few minutes to arrange the cash for which I was about a few minutes late at the counter. All your employees know me by face and account number very well but I was amused with their behaviour. Even one of your employee asked me to read the clock before I could request them for the deposit, for which I went to the Branch manager for further request to take my deposit. I was astonished to see that the manager who could have taken the ownership to keep the goodwil instead asking the cashier wheather she could take the cash. Sir I am banking since my childhood and have dealt with many worse situations where as a senior person in the bank Managers have acted fatherly and showed subordinates the way. I was surprised today to see a father asking for help from a egoistic person who dealts with customers not as a customer but as school children.

Sir by destiny I am a businessman, so I know the cost of time but we must also know to manage good and bad. I am sorry I was late today which I expressed the lady at the counter an requested her to help

me, but am really depressed by her attitude for which I was compelled to ask the manager to intervene. Sir its also by destiny that the Honourable finance minister of India Shri Pranab Mukherjee and Honourable MP Mr Adhir Ranjan Chowdhury represents my district and constituency has been a fatherly figure for my family since my childhood and they have taught us to respect seniors but also not to let people down when they are in need.

Sir I am very humbly requesting you to kindly help me out of this situation and be my guide and help me deal with your honourable bank. I really feel guilty at your bank as this is the second time am asking for your help and am marked as troublemaker, which could make my visit to your bank more honourable. I will make sure that I really dont recomend any fatherly figure to attend your bank next time.

Company: ICICI Bank
Country: India
State: West Bengal
City: Bardhaman

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