ICICI Bank
Fraud & Theft Game Plan case

This is the complaint against ICICI Bank. I was a credit card holder of ICICI Bank Credit Card # 4864093126895004. I was debited one charge which i never made on the credit card. I informed ICICI Customer Care with in 24 hours of the transaction to stop the payment. They said they will stop the payment. Then next month i was issued a statement including that amount. I filled a complaint to them. As a part of procedure they asked me to provide them with the written document that i have not made that payment so that they can check with the Vendor. I provided the same to them as a part of the procedure. I have all the required documentation for that. Then i was told that they would come back to me with a solution in early February. But after that i havent received any email or any communication from them.

Still having trust on the bank i chose the ICICI Bank for my salary to be credited. But today i received one letter which was issued by them on 19th May through courier on 28th May mentioning that your payment would be deducted from your salary account. & Today my salary was to be credited i.e. on 28th May & they deducted the amount.

My payment was close to Rs. 1400 but they deducted Rs. 6100 when i was not at fault & they didnt even come back to me through any email. I can provide you with all the emails received from them.

I would like to file a case and sue ICICI Bank to consumer court to get justice and get my money back.

Sachin Gulati

Mob # 9873173137

Company: ICICI Bank
Country: India
State: Delhi
City: North Delhi

  <     >