ICICI Bank
Deduction of amount without notice on customer transaction

The bank has deducted the amount Rs 150 Rs 15 serv. tx (By Cash :11000 ANW-Chrgs :150 S-Tax :15 CR INR 10, 835.00) for the transaction. I have raised a query on this and they said that this is because i have deposited the cash to my a/c in an ICICI bank brach which is other than home branch. And this policy is in effects for last 4-5 years. I have asked the executive to send Bank policy copy which refer the same. This has not done yet.

The strange thing is no other banks are levying any charge to their customer, who is depositing money in to their a/c (whether it is homebranch or outstation branch).

My question is how come a bank can charge to their customers for depositing money to their own a/c (whether it is homebranch or outstation).

I can understand if they are deducting the amount if i drop a outstation/otherbanks cheque to my a/c. and is acceptable. This is not at al acceptable

I need a solution and cash back to my a/c.

Thanks,

Binith

9841222591

Company: ICICI Bank
Country: India
State: Tamil Nadu
City: Chennai

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