ICICI Bank
Non disbursement of loan and refusal to return processing fee

It is stated that undersigned were sanctioned home loan of Rs.10, 00, 000/- by the ICICI bank in June. That Rs.5, 500/- were charged as processing fee and 2400 TSR charges. Even prior to making payment of 2400 towards, I have categorically shared with bank representatives of the property documents. Later on, the Bank did not disburse the loan amount citing one reason or other and, finally, on 30.07. one day before the execution of registration refused to give the loan. Thus, being aggrieved, I wish to recovery of Rs.7, 700/- charges and Rs.25, 000/- as damages for mental harassment and physical discomfort.

While I was assured that loan will be processed with-in 15-20 days of application, after 2 months of application submission, just one day prior to my last date of registration (this date for registration was originally fixed based on ICICI bank representative verbal commitment), bank personnel called to inform that loan can not be sanctioned. Thereby putting me in precarious position and severe mental agony.

Company: ICICI Bank
Country: India
State: Delhi

  <     >