ICICI Bank
No action on fraudulant transaction in SB account

12 debit transactions of Rs. 500 each were done from 28/6 to 02/07 as fraudulant transactions, on line from ICICI bank site of my Saving account. On my complaints to customer care, they have advised me to block the internet user id and debit card. After 15 days, on receipt of user id and password, I could see that only two transactions out of 12 were reversed. I requested bank for balance 10 transactions to be reversed as it was done as fraudulant at the ICICI bank site. ICICI bank flatly refused.

I have reported it to Police, they have advised me to get in contact with the bank.

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To our surprise, ICICI bank is refusing to help the customer, asking me to go to Police, only.

It is requested to credit all 12 transactions of Rs. 500/- each, the total amount being Rs. 3000/- Transactions were done on the name of BILL JUNCTION Payment and CC Avenues / Recharge Geitn

Company: ICICI Bank
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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