ICICI Bank
Eg credit card

Hi, I am Avinash Kumar B i work for an MNC, my salary account is linked with icici bank. As being a salary account i requested them for a credit card, they sent an executive to my place i gave him all the necessary documnets and proofs. After few days i got an mail from icici bank that they have recieed my application and i have to respond to the mail in orer to complete the process. After replying for the mail after 1 and half week i dint get any respone, so i called the Executive office who helped me in applying for the credit card, he checked the status and he said me that my card is declined to the age limit. I called the the customare care and they said that i am under age for the card, i asked them u should not have opened my account also then they said that they are also not sure with the clause and they will confirm with they senior and let me know, then they senior executive said me that they is an age limit of 23 years for the appplying of the credit card. It is really an reepy and foolish reply, i asked themn does ur executive office doesnot know to helped to fill the application for credit card, then he keep on saying sorry sir your card is declined due to under age. I didnot expect this kind of service from India`s one of the leading bank.

And upon that the customer care executive really are dumbs.

Company: ICICI Bank
Country: India
State: Tamil Nadu
City: Chennai

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