ICICI Bank
ATM DECLINE CHARGES

Hi,

We are customers of ICICI bank since 2004. This is the first time I am forced to write a complaint about the bank. This is about the ATM Decline Charges levied by bank. While going thru the complaints by other people I found out that these charges are levied for grounds which are beyond an account holder's control. Going by this standard is it possible for a bank to coin weird reasons and start charging these lil amounts from the account holders?? Is there any regulations which restricts you from levying such charges which go unnoticed for a long time as in my case, I found out today that I have been charged Rs 28 three times for a withdrawl of Rs 5000 from my account on 2nd Nov.

Pls avoid adopting such ways to earn the money and spoil your reputation of being a hassle free bank. This instance has made me think of checking all my accounts with you thoroughly. Till today bank was not the one to be stealing money from your account. but as this shows it is...

Rgds,

Ruchi Jolly

Hoping for a quick redressal.

Company: ICICI Bank
Country: India
State: Haryana
City: Gurgaon

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