ICICI Bank Credit Card
Charges lavied for expired credit card

Business & Finance

Dear sir,

My credit card bearing no-4477 4602 6567 3006 validity is expired in February. This was neither renewed nor used for any purchase.

There was no outstanding till the date of expiry & all the payments were made diligently within the due date from beginning till the last date of expiry.

But every months statements were showing some amount outstanding with some late fee charges.

This was informed to the customer care executive over phone in 2-3 months later to the card expiry date & discontinuation of card.

When the card is not valid or expired or used why the charges are levied.

It's unfortunate that customer can not meet the responsible Manager in ICICI banks to resolve such issues. Whoever executive we speak to in customer care over phone will not be available next moment / time. We are the sufferers for no fault of ours. We do not know our complaints / concerns are noted or registered.

Please stop the statements showing outstanding & close the matter.

Regards

Anil Shabadi


Company: ICICI Bank Credit Card
Country: India
State: Karnataka
City: Bangalore
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