ICICI Bank/Credit Card
NON RECEIPT OF STATEMENTS

May did not received statement. Paid late fees Rs 400/- in june09 for no faulty of mine. July 09 fortunately rece.statemant. Blunder in the statement. Rs758/-(Ratna's Wine Gate) was charged twice. Lodged complaint. Spoke to Ramesh on 02/07/09. Comp. No.113141978. Since i was busy & Outstation simply paid the bill on 10/08/09 when due date was 03/08/09. No response of the complaint. Sept09 no statement. Again charged late fees 400/-. Oct09 no statement. Approached ICICI BANK, MLR at (SREENIVAS HOTEL Br.) They said statement delivered one Mr. Ganesh. Sorry i have no one by that name in my office. Nov09 also no statement. Spoke to customer care exe. Mr. Manohar & later one Ms. Soumaya, she said she was based in Hyderabad & do not know where Manngalore is? Shocking! Also spoke to manager Ms. Sultana, she said statement delivered to one Keerti. Sorry once again no one by that name here. Simply paid once again late fees of Rs400/-. Dec09 no statement. Collected from the Bank. Do not know what is happening. Absolutely disgusted & want to with draw my card & close all A/c with ur bank. Pls refund all the late fees charged to me & let me knw the final amt. i have to pay before i close my association with ur bank forever. waiting for ur earliest rep. MY CREDIT CARD NO. IS 4477470207061004.

Company: ICICI Bank/Credit Card
Country: India

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