ICICI Bank Credit Card
Card Blocking without any reason

Business & Finance

I did a shopping of around 3500/- at Hypermart on 03-Jan. I wanted to split the billing in multiples of 250/- as there were gifts on the billing of Rs 250/-. But to my surprise my card was not getting honoured after 8 transactions. I waited for 1 more day but the card wass blocked by the Bank. Although I was expecting a call from Bank side to clarify on the transactions, but I called up the Bank on 5th Jan and checked, then I was told that card was blocked due to security reasons as multiple transactions were made on the same merchant. I asked the CCare exec to show me if there is any such policy that consumer can not make multile transactions in a single day, the exec was blank and told me that my card is unblocked.

Because of this I could not use my card at 2 other places and had to use other card instead unwillingly.


Company: ICICI Bank Credit Card
Country: India
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