ICICI Bank Credit Card
Money deducted from my account by credit card div

Hello,

I have a Complaint against the Credit card department. In 2008 i was a regular customer of ICICI bank and used the above mentioned credit card on regular basis. The statement never used to reach me because of which i had defaulted on the payment a few times but i always paid them. i contacted the customer care team and they used to say pay the actually dues and bank will take off the late payment charges, which actually never happened. the late payment charges had mounted to approx 8000/- at the last time and bank again agreed to wave that off and i pay the rest. I paid and left the country, on my return i find almost 1- vanished from my account which i don't remember that i had ever authorised credit card division and my statement showing that i still have payment pending of 8000/-.

Now the ICICI credit card people are threating me that if i don't pay, they will deduct the rest from my account as well. when i asked for details of how they deducted the amount from my account, when i had not authorised them, they declined and didn't revert.

This is my last ditched attempt to get justice from the bank, before i file a case against the bank in court.

i hope you will look into matter and revert with details and refund my amount.

regards,

sandeep Koul

Company: ICICI Bank Credit Card
Country: India

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