ICICI Bank Credit Card
Interest charges levied by icici bank

Respected Mam

I am holding icici credit card for last 2 years. Last year due to

icici bank my cheque got bounced Due to that I faced lot of problems

but after regular follow-ups my charges got reversed. First I was

told to make first payment of 10000 rs which I made. After that

regularly interest was charged on my card as I was making partial

payment on my card I regularly followed up Kanpur office and customer

care center that please give me some relief regarding my interest

charges but there was no response from their side they always said

that it’s under bank policy that not to reverse the charges. I have

sent mail to all grievance departments but no action was taken I have

pasted all the conversation. Till date I have been charged around

8000rs as interest charges. Mam in December again due to bank mistake

my card was misused on irtc site due to which I have to face lot

problem I have to close down my card also. They reversed my charges

but they forgot to reverse service charges which after regular

follow-ups got reversed. Sir I just want some relief in my interest

charges as its very difficult for me without any job to pay 8000rs as

interest charges.

MAM I JUST WANT TO KNOW THAT WHEN A CUSTOMER MAKES A MISTAKE BANK

CHARGES INTEREST OR LATE PAYMENT (FINANCIAL BURDEN ON CUSTOMER) ON

HIM/HER. BUT WHEN BANK MAKES A MISTAKE NO PENALTY (FINANCIAL BURDEN)

IS CHARGED THEY SIMPLY PASS THROUGH BY REVERSING THE MISTAKE or

CHARGES. AT LAST IT’S CUSTOMERS WHO HAS TO SUFFER IS THIS A VALID

JUSTIFICATION. Mam I want an easy solution regarding this problem.

Thanking you

yours sincerely

Dinesh bhasin

117/n/22 avon market kaka

Deo Kanpur- 208025

09415067732

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Thanks and Regards

Dinesh Bhasin

9415067732

Company: ICICI Bank Credit Card
Country: India

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