ICICI Bank Credit Card
Fraud Credit Card statement from ICICI

My ICICI Bank Credit Card statement shows a purchase which I had not made since Nov' 2007. It just showed the amount but never show where exactly the transaction happened. I informed the Customer Care about it, all the time they informed that they would send the detail statement but never sent it with the information (details of the transaction) which I had been seeking.

ICICI Bank has been issuing the statement with incomplete information to my email account since. Also, they have called me a number of time asking me to settle the bill to which I replied that I shall not pay until they send to me the transaction details. They kept adding the defaulter charges since. The original fraud amount billed on me was Rs 3700/- which increased because of the late fees to Rs 7400/-.

Only in the end of Oct they revealed the transaction details, which I had not made and there was no way it could be checked with the other party since 2 years had elapsed. At last they have deducted the amount of Rs 7400/- from my ICICI saving bank account without my permission.

Since that incident I have lost trust from the ICICI bank and the Bank system in general.

Through your forum I would like to raise my voice to the concerned people and would like to get my saving's money back with due interest.

I hope you would be able to guide me to check this fraud and reinforce my lost belief on the bank system.

Regards,

Rama Sharma

Company: ICICI Bank Credit Card
Country: India
State: Delhi

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