ICICI Bank Credit Card
Un Authorised transaction happend on card

I Rajesh Barot, possess ICICI Bank credit card and along with this they have issued one add on card on my wife's name, Sweta Barot. (Card Number 4477 4770 2975 1100)

There was one un authorised transaction happend on this card worth Rs. 56019.66 dated on 15th Dec at Bangkok. My wife do not possess Passport so how can she fly to other country and make such transaction???

when I got free from my office meeting, I have seen that I have received some sms alert on my mobile number regarding the transaction and I have requested bank to block the card. I have given written complaint to dispute department, Mumbai of ICICI Bank Credit card dated on 16/2.

I have written so many mails and called to the customer care so many times,

finally they have replied to my mail that According to the confirmation received from the department concerned that,

We have an exclusive investigation team which looks into the dispute-related complaints. As per the investigation, this dispute has been resolved in favour of the bank.

Company: ICICI Bank Credit Card
Country: India
State: Gujarat

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