ICICI Bank Credit Card
Contact details not updated

Hi,

I updated my contact details of my credit card with ICICI customer care, this was done since I have dues to be paid for my usage in the card. I lost my job and after 2 months I got into new job and informed about my relocation, new contact number and the request them to wait for 2 more month so i can start my payments. But the collection mailed a legal notice to my old address and filed a complaint and started to call to my native number and abusing my parents for payment. Then I got the collections number I called them and requested them for a 20days time, so I will get my salary, but he abused me saying if i fail to make the payment, he will forward the complaint to my company HR as an internal mail, and warned me not to get into the trap. Is this possible for a collection agent to do so, I too worked in Bank in collection dept for 7 months, but i never seen guys abusing when the customer request them with the proper reason and good track record. He scolded my dad with useless things. I started my payments, within 2 weeks I got a promotional call from ICICI bank saying they are giving this offer on my card. See the banking people behaviour.

Company: ICICI Bank Credit Card
Country: India

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