ICICI Bank Credit Card
Fradulent credit card transaction

Hi,

I have discovered that there exists my name in the CIBIL list for outstanding against a credit card of ICICI bank which I have never owned.

This card was a fraudulent issue in my name and the only time I got to know there was a card in my name was when I rec'd an SMS alert stating that there is a transaction done on your card.

On calling the customer care for ICICI, when I asked them to block my card they asked me for the card number which I never had.

They said they can't close / block my card without the relevant credentials. When I tried verifying my identity the address didn't

matchup too. This repeated and I followed up similarly with ICICI bank for an action but to no use.

It seems the only thing that was related to me on that card was my mobile no and rest everything including address and other

credentials weren't correct. It is for this reason that I never rec'd anyting like statement etc..

Thereafter I started gettinig some calls about payment of my dues where I kept explaining the situation to so many people who called

time and again. but all of this never helped. All of this dried up after some time and I thought the bank may have discovered the right

culprits or source and relevant recoveries would be processed.

Recently I applied for a loan where I got to learn that against this card there is a balance outstanding and hence my name appears in the

list of CIBIL, thus there are issues for me to get this loan.

Now it is an irony that I have to go about explaining for a credit card that I have never owned. I am not sure if you or someone can

take this request and assist me in steps forward to get the necessary updates done to the CIBIL list.

Any assistance in this regards is much appreciated.

Regards

Company: ICICI Bank Credit Card
Country: India
State: Delhi
City: East Delhi

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