ICICI Bank / Demand Draft
Not sending the demand Draft on my residential address registered with the BANK

Dear Sir,

I had made a online service request for a DD worth Rs. 1155 on 28th April to ICICI bank. The same day, i was got the confirmation mail that the draft has been created and sent to my residential address via Sigma Courier Agency. But, i have yet not received the DD. When i contacted to the Bank, its represenattive said that Sigma courier delivery boy was gone to my house, but my house was locked. But, it is totally false claim. My house is manned 24 hours a day. My family reside in the house. Suppose if my house was locked, then it is the responsibility of the courier boy to stick a slip in the house. But there was no slip found stuck in my house. When i said to the ICICI bank representative that the delivery boy has told a lie, then he said (N Ramachandra Rao, Customer Service Officer, ICICI Bank Limited) that he would look into the matter and send the courier again by 12th May. Now today he has written me a mail, in which he said that i would have to collect the DD from my Main Branch: Nariman Point, MUMBAI. I reside in Thane, and why i would to go to Nariman Point branch to collect the same, as it is the ICICI bank and SIGMA courier fault. Why i would suffer for the fault committed by ICICI bank and SIGMA courier. Please look into the matter, so that i get the DD on time.

Regards,

Navin KUMAR,

Thane-West,

Contact No. 9869473547.

Company: ICICI Bank / Demand Draft
Country: India
State: Maharashtra

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