ICICI Bank Ltd
NRI Home Loan not disbursed, ICICI Bank lost my Orginal Documents

Dear Sir/Madam,

I am putting this complaint against ICICI Bank Home Loan dept.

My Loan Application number - 7780126042

In July I approached ICICI Bank for Home Loan (NRI Loan). I purchased an apartment in Pune and made the initial downpayments. Then I got the Registration for the property and applied for Home Loan in ICICI Bank, Shivaji Nagar Branch, Pune for NRI loan.

My loan was sanctioned for 25 L

I have submitted all the Original Documents (Agreement paper of my House) along with security cheques in the bank docket.

But ICICI Bank lost my documents and the disbursement could not happen.

Then the manager from ICICI Bank, with the help of the Builder again got a certified copy of the agreement paper. And they told me that they will file an FIR for the lost documents and on the basis of FIR and the certified copy, the Bank will start the disbursement.

But its been more than 6 months since my application with the bank for Loan... and nothing is happening, Nobody is bothered to look into it. I am being pressurized from the builder to pay the money, which they are supposed to get as per the agreement.

But ICICI Bank doesnt help in filing the FIR for the lost Documents which is their fault and not helping in disbrsement.

I am not able to approach other banks for loan as well as ICICI Bank has lost my documents already.

Regards

Company: ICICI Bank Ltd
Country: India

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