ICICI Bank Ltd
2 Months Payment Not Reflecting (Feb & Mar) - LPCAL00010312974

2 Months Payment Not Reflecting (Feb & Mar) - LPCAL00010312974

LAN Number - LPCAL00010312974

Location - Kolkata

Name – Zafar Jamil

Start Date – 05-Jun

Dear Sir,

This is to inform you that on 24-March I changed my Salaried A/C from HDFC Bank to ICICI Bank for auto debit service (Form SR No - 08553255) and on the same date I made a payment of Rs 2098/- for the month of Feb & Mar as EMI along with Rs 467/- for late payment charges at 2nd Floor, ICICI Bank Ltd., Plot No. 1320, Bajrakabati Road, Cuttack - 753001 (Orissa), Receipt No - O 01084981822, but this is not reflecting in your system. For your reference I have attached the scan copy of the same.

Also I escalated this issue to Satyajeet Das, Mob No – 9937019935, 1st Floor, ICICI Bank Ltd., Plot No. 1320, Bajrakabati Road, Cuttack - 753001 (Orissa) and Frontend Executive, how ever both responded very unprofessionally. Satyajeet Das gave me false assurance that he is enquiring about the same. He asked me to call him after every 7 days of interval. Even many times he didn’t receive my call. He took 2 month to enquire about the same and at the end he responded negatively. I got very poor response from these two persons. They don’t know how to behave with their customers.

So, I would request you to please look into the matter and update the same and also refund my extra payments along with late payment charges that I have been charged from 24-March till the closure of the account other wise I will take legal action against your Bank.

For your reference Payment Details (PDF File - LPCAL00010312974) is attached in this mail.

Name – Zafar Jamil

Location - Kolkata

Mobile No # 91 9831049253

e-Mail ID - zafar.jamil@airtel.in

Company: ICICI Bank Ltd
Country: India
State: Orissa
City: Cuttack

  <     >