ICICI Bank Ltd
WRONG OUTSTANDING

Respected Sir/s,

With reference to above subject, firstly, please find below my brief introduction :

Name: Vijaysinh Shankersinh Solanki

Address: B-1/51, Jay Yogeshwar Township Vibhag-II, Ajwa Chokadi, Ajwa Road, Vadodara-390 019 (Gujarat).

PAN: AOBPS3662R

I was having ICICI Bank's Credit Card No.4477 4600 4068 5002 (Issued date November 07) I have used the card and payment made to bank on regular basis up to June. At the time of issuance of credit card, it was informed by bank's representative that this credit card is life time free, so, there would not be annual fees charged in future. Even though, every year they were charging Annual fees & service tax on that. After telecom talk in customer care, they were reverting the same Mean the time I have prepared statement along with request letter and paid amount to the bank as a full and final payment Rs.3, 789.72 vide Chq. No.556106 which was clear in bank on dated 16-09 along with the broken credit card and application for cancellation of services. The bank was not considered my application and continued the charged on my account and the notice received on dated 18/09 (at company address) demanding Rs.14, 605.92, I have not paid the disputed amount and wrote to the bank whatever amount they have charged which is wrong but no one official reply received by me.

I had received a call from Bank's executive and forcing me to pay whole outstanding amount for which I have denied. Then after, bank sent me legal notice and person for collecting the outstanding amount.

The bank official forcing me to pay outstanding dues and when I replied them that I have paid everything towards Credit Card swap. They were not agreed with my statement else they will put my name in black list, so that I will not get any credit card or loan from any bank and also transfer my case to their recovery dept. Initially, I had picked up their 2-3 calls and tried to convince them that nothing is due from my side, but while they had started to forcing and threatening me, I had stopped to pick up the phone coming from above numbers. So, they have started to call at my residence and threatening to my family that they convince me to pay their dues.

Finally they have directly debited form my ICICI saving A/c Rs.14, 266.08 on dated 24-04 without informing me. At that time I was wrote this matter to customer care but not a single reply received. I understand that ok now the chapter is over. After long time I have again received the credit card statement showing outstanding dues. (Last statement 26-09).showing outstanding Rs.3, 133.28. I have inform to customer care again I have not received the proper reply form bank then I have not paid that balance amount till today.

Sir, if the bank already recovered the total outstanding amount from saving bank account and cancelled the credit card then balance should be ZERO. You can check my payment history of credit cards, housing loan and personal loan, you will find all loans paid by me on regular basis and closed all loans (accept HDFC hosing loan is running). Also, in above case, I don't have any outstanding towards credit card.

So, I request your good self to intervene in this matter if possible or provide your guideline or suggestion to sort out the issue.

Thanking your & warm regards.

VIJAYSINH SHANKERSINH SOLANKI

mail ID: Vijay_sinh_solanki@yahoo.com

Cell No. 09227118029

Company: ICICI Bank Ltd
Country: India
State: Gujarat
City: Vadodara

  <     >