ICICI Bank Personal loan
I paid but after three years

I had a personal loan approx 100000 from ICICI Bank, as amount i got 98000, then EMI started and i was paying, after paying for approx 2 years, i decided to pay in all at once as i was earning good salary, so i called ICICI bank's some branch or customer support which i am not sure now. and they sent me executive to collect the remaining amount, i paid them all the remaining amount he asked and he given me receipt, it was some may to july period not sure of it now, after three year i am getting call saying that i have still my balance of 50000 as outstanding, it shocked me, i told them whole incident how i paid, I am confused what should i do now.

Company: ICICI Bank Personal loan
Country: India
State: Haryana
City: Gurgaon

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