ICICI
No Manners to deal customers

I am having a saving A/C in ICICI.My A/C # is 001101559533. My name is Rajesh Xavier. Yesterday I gave an intimation in the bank as I had to withdraw 1.5 lacs ICICI Bank Vikhroli West. The madam on the cashiers counter Mrs. Lata said its fine but today when I went over there I had to wait for an hour but no staff over there was interested to attend me. What ID proof she wanted I had taken but when Madam Lata directly said this was not the papers which I had said the branch manager Mr. Shankar also came in between and asked for all the ID cards which I was having. That time I felt as if I am beggar over there or asking loan from them. For withdrawing my money I was seen as a robber or some thing else. The branch manager there and all the other staff working saw me as cheater. Because of this type of staff the banks reputation is getting worst. Pls tell the staff that we are having our A/C in ICICI thats why they are getting salary so follow the rules when dealing with them. I know this is only a formality cos u people are not going to take any action so I am taking an action of closing the A/C in ICICI and going for a good Bank.

Company: ICICI
Country: India
State: Maharashtra
City: Mumbai City

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