ICICI
Deducting money for no valid reason

ICICI bank is engaging in cheap methods to deduct money from customers account.

On three ocassions in July a total amount of INR 750 was debited from deposits made into my account as charges.

1) The depositor was not informed that I will not get the complete amount he is depositing else he would not have made the deposit.

2) I was not informed by SMS/Mail that charges will be deducted from these deposits else I would have stopped the depositor.

I had simultaneous deposits made into my HDFC account and HDFC did not charge anything for out off city deposits.

I checked with my friends and found that none of them have any such charges levied by their banks or have even heard of such charges.

I find these charges to be a breach of my trust on ICICI and requested them to reverse these.

However ICICI bank's customer care being what it is says that they will reverse only one and will not return the balance INR 500.

Although I do not find these charges as justified, I said that I will take care on my side to avoid them in the future and requested them to reverse the balance 500. however to no avail.

I had heard rumours last year about the bank going bankrupt and had still stuck with the bank, however cases like these make me feel that probably the bank is actually in bad state as it is trying to steal money from its customers.

Chetan

9902022000

Company: ICICI
Country: India
State: Haryana
City: Faridabad

  <     >