ICICI
Unauthorised deduction from savings bank account

I have a savings salary account with ICICI Bank.

Last weekend ICICI bank has deducted about Rs 14, 000 from my salary account. I called ICICI customer care and they told it has been linked with the credit card I used to have around 3 years ago. There was a disputed amount of around 3-4 thousand which after my repeated complaints, was never taken care of and it seems they kept charging interest and other fees. I had always been willing to pay all the genuine expenses I have made through the card however the bank should refund the unreasonable charges.

I had asked for settlement but never got any letter for settlement and now suddenly they have deducted this amount from my salary account last monday.

As far as I know the savings account and credit card both are separate entities in a Bank. Bank cannot make any transaction without my consent. This is totally unacceptable and frustrating. I even called up customer care but in vain.

Kindly suggest how can I recover.

Any help would be highly appreciated.

Suchait Sachdeva

suchait.sachdeva@gmail.com

credit card: 377041423361004

Company: ICICI
Country: India
State: Delhi
City: North West Delhi

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