ICICI Credit Card
MISSUSED

I am holding ICICI credit card no.4477 4685 7488 8009, on 07.01.2009 somebody in Delhi has used my card through internet to pusrchase somthing from Bharti Cellular by Rs.25000/- (My limit was Rs.24000/-). I came to know when I got massage on my mobile at 5.44 p.m. on 07.01.2009. I immidetly went to ICICI Bank, Sayajigunj Branch, Vadodara (As I am Staying in Vadodara) and launched the complain with ICICI customer care and they blocked my card through SR.No. 92280292. This procedure was comleted before 6.30 p.m. and as per their instrucion i wrote a complain and faxed on 02266466683 at 6.30 p.m. on the same day and also 2nd time on the next day.

After that I recived a massage on 13.02.2009 that " We received your dispute through SR96232765, Interim credit of Rs.25000/- given on 11.02.2009.". In the next statement it was showing credit.

On 26.02.2009 I recived a massage that " Dispute as per SR96232765 on your card no.8009 is not initiated due to non-receipt of documents. Interim credit of Rs.25000/- has been reversed on 24.02.2009" even as per their instruction I have faxed twice.

Now they are telling that I can do nothing for this and have to pay 40000 which is showing in the statement even after I have not used the card. Their Person came to me personnaly and told that they also knows that after complain they have not made payment to Bharti Cellular, but U can come to office we will settle your account. But I dont want to pay any amount as I have not used the card. I am staying at vadodara (Gujarat) and doing job. at the time of use of card i was at my job. And the card has been used at delhi.

Please reply and advice me what can I do to avoid the problem

Mohammedi Abbasbhai Vakodwala

09898538765

Company: ICICI Credit Card
Country: India

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