ICICI Credit Card
Reporting fraud on my ICICI credit card

Dear Sir/Madam,

I want to file a complaint on the fraud that has been done on my credit card No. 4629-8630-0466-6008. These online transaction happened on 27th January and immediately after the first transaction I received an SMS on my mobile no. 9818969450 from your messaging system. Since this transction was not done by me so I instantly reported this to customer care (refer service request no. SR130994817). I also requested them to close this card from immediate effect. While talking to the customer care I received 2 more SMS messages on my mobile for 2 more transaction done online, which also I reported at the same time.

Also I had never requested for online banking password from the bank and I don't have any knowledge how this has been used in the transactions. I would like to also confirm that I have no relation with the vendors to whom these transactions have been done. I had mentioned this in the past correspondence with customer care but it seems it is not considered at all. I have also made a report to local Police station for this fraud.

I would like to request you to look into this matter as this is pending from a long time and I am now getting disturbing calls from recovery department for payments for recovery.

Just to highlight that I am using ICICI credit card for more than 4 years now and I had never defaulted on any payments. I had been upgraded from your silver card to Platimum card over this period.

Regards,

Satish Nagi

91-9818969450.

Company: ICICI Credit Card
Country: India
State: Delhi

  <     >