ICICI Credit Card
Billed me without a credit card

Dear Sirs,

I had applied and taken delivery of ICICI Bank credit card in early 2008. The same was surrendered by me personally in the HO of ICICI Bank at Bhandarkar Road and the card was destroyed by the employee there itself. Now, after two years I get a bill of 15, 000/- for the purchases made at Shoppers Stop.

I am shell shocked and moved as I am not holding any credit card of ICICI since then and am wondering as to how it had happened. I wrote to the grievances cell at Hyderabad and they called me back only to tell me that the bank cannot do anything about it. They have asked me to lodge a police compliant.

In the meantime I called customer care deptt. of ICICI bank today and wanted to block/cancel the card in case it is shown as operative. However, I am told by their employee Shalini that the card is already blocked and cancelled. I really do not know how to solve this as it seems to be a fraud of some internal bank employee. I am employed and working to earn my living and will never go in for such activities.

Wish to request you humbly to help me in sorting out this jumble as I will not be able to pay for somebody else's misuse.

Waiting for your suggestion / guidance please.

Geethaa

Email: geetzjr@yahoo.com

Company: ICICI Credit Card
Country: India
State: Maharashtra
City: Pune

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