ICICI Credit Card
Fraud

On 06th October I received a call from a gentleman claiming that he was calling from ICICI bank and he was calling

to extend my credit limit and as part of this procedure he wanted me to handover my existing credit card to the

local representative which would be then exchanged for a new one.

The ICICI bank representative came to my office on 06th Oct at 1300 and collected this card from me;

I gave it to him after cutting it into 4 pieces and also handed over a photograph and a copy of my personal ID (passport)

He had a valid ID card (name not known)

On Sunday aftenoon I got an SMS alert saying that the card which was given on 06th October was swipped for

82XXX/-. This was a fraudalent transaction and I immediately called up 28307777 and spoke to the ladies mentioned

above. They have assured me that necessary actions would be taken after investigation.

I also received a temporary credit of the same amount while the matter was being investigated, On 1st November the

bank has debited back the amount and has claimed that the matter has been ruled in the favour of the bank, however

this was without informing me and no such documentation was provided proving how the case has closed.

I would appreciate if you could kindly investigate the above matter and help me resolve the issue at the earliest

Company: ICICI Credit Card
Country: India
State: Maharashtra

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