ICICI Credit cards
Reversal of credit Card transaction (Request no-133355545

Dear Team,

This is regarding the reversal of my credit card transaction through my credit card no.4477468679315007, which has been debited from my account by ICICI Lombard as a premium of Protection Plus policy. It was assured by the phone banking officer that he will send the terms and condition of the policy through mail and courier within 10 working days and then after acceptance only, they will deduct the amount. But the same was not sent to me till today. I was shocked to see that you have deducted the premium without my knowledge There was mis selling of the policy by tele calling, I had said NO for this policy still the premium was debited from my account. Hence this transaction is disputed. I am sorry to say that such a prestigious bank is doing such type of telephonic frauds with his genuine customers and selling the policies by doing fraudulent transactions. If the Cash Back Dispute Department will not ready to accept my request, it is further requested kindly cancel both my credit cards and wait for the decision of honorable court and the grievance cell of RBI.As the same is not the matter of Rs 568 bugs but is matter of principles. Such type of incidents should not be repeated in the future which is tarnishing the image of such a prestigious bank.

Date of transaction : 24/02 & 17/02

Amount: Rs. 568 & Rs 99, respectively

Request you to kindly resolve this issue and reverse the amount in my account. Else will take the case to consumer court.

Yours Sincerely

Dr. Rajesh Singh

Address:35- Ram Kutir,

Rajeev Nagar, Narwal Bala

Jammu

Mobile :09419136770

Card no-4477467679315007

Company: ICICI Credit cards
Country: India

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