Icici-frozen salary A/c
Frozen salary A/c

I have a Salary A/c No. 016401010743 with your branch at Chakrata Road Dehradun. The A/C has been freezed suddenly without any intimation although my email address is also registered with you. This fact came to my knowledge when HDFC bank informed that my PDC of ICICI for EMI has been returned unpaid. On contacting customer care I came to know that it was due to freezing of my a/c and the reason was non-credit of salary, I told them that this is not the case, an amount of Rs.11000/- is being regularly remitted, they can see the a/c statement themselves. On their perusal they admitted but said how they know it is salary. I told them that this has to be cleared by them and this is not my problem.

Then they told me to contact the branch of ICICI where my A/C is. I told them that I am on tour and as such contacted by phone with the branch manager who asked for address proof document and my photograph.

I sent both of these, but my question is ISN’T THIS HARRASSMENT ON THE PART OF ICICI BANK to resort to such extreme measures of freezing my salary a/c for no apparent fault of mine- which has led to dishonoring of my EMI cheque, subequent penalty and loss of face in addition to mental and physical TRAUMA when my debit card was also unable to withdraw the money, for daily needs.

My EMI ICICI cheque no. 35501 dated 31/12 for Rs. 9011/- given to HDFC for payment earlier dishonored has attracted penalty of Rs.68/-.

In all sincerety and if a shred of decency is still there, ICICI liability is TO PAY THIS PENALTY to HDFC on my behalf.

Company: Icici-frozen salary A/c
Country: India
State: Uttarakhand
City: Dehradun

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