ICICI Lombard
FRAUD

Dear Sir,

I recieved a call from ICICI lombard for medical insurance. They explained me the policy and i was interested and finally i agreed to take policy for mysel-NITA KAPOOR and my brother AJIT Kapoor. After 2 days i afain recieved call and ICICI people said that they cannot offer mediclaim policy to my brother as the limit in credit card is less. I told them that i am look ing for a group policy and want policy for both of us. They said that is not poosible. INstatly on the same pcall i gave them confirmation that i will not be interested in taking policy and hence told them not to go forward with it.

Too my shock when i recieved my credit card ststement premium for my policy was charged. Despite of telling them not to go for the policy they activated my policy. when we called the call centre they told that now policy is active and 30% of he policy fee while deducted on cancel. I made it very clear that when i have not gone for ploicy why should i cancel it. It was made clear either provide policy for both or none. This was made clear still this fraud was done by them. They are saying that now nothing can be done and were very rude on phone. Why should i pay whaen i never gave confirmatiuon.

Now that money is reflection in my credit card statement. Request you to kindly get the policy cancelled get my full amount credited in credit catd statement. Details are as follows-

Name-Nita Kapoor

Policy Number-4113i/xol/05689712/00/000

Credit card number-523951114376005

My address-D/203 chinmay crystal vastrapur Ahmedabad

mobile-9427704806

Complain number-10211116

Company: ICICI Lombard
Country: India
State: Gujarat
City: Ahmedabad

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