ICICI Direct
Non activization of account

Demat Account number: IN302902-41481616‏

From: NAVIN SAHNI (navin_sahni12@hotmail.com)

Sent: 11 November 14:58PM

To: coo@icicidirect.com

Cc: helpdesk@icicidirect.com

Folks really disappointing service.

1) you guys lost/damaged the original documents

2) kept asking for the guy to come over and pick up the documents but no one came

3) had to locate your gurgaon branch and give my papers

Now after giving my papers my account was opened up till now.

Why has this been closed after your guys have collected the papers.

I need to sell my shares .. so hope you will make good my losses if my account is not functioning by tomorrow.

I expect as a customer 2-3 things

1) call back tomorrow

2) A/c opened in 24 hrs (if you guys have misplaced my dox again you are not fit to do business with and i want a full refund of all service charges if you have charged me during this whole shaky relationship of ours)

This mail will get esclated to the CEO in the next 3 days if this is not taken care of with a nice column in a leading newspaper so all consumers are aware of your great service standards and robust processes.

no revert from them yest!!! can some one help!!! pls

Company: ICICI Direct
Country: India
Site: www.icicidirect.com

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