Idea Cellular Prepaid Mobile connection 9911506791
Vas pack activated without my option

I have an idea prepaid connection on my mobile number 9911506791. On 21.6. I was quite surprised to find that a vas pack of 'Sona Jeeto' automatically activated without my any request or option and Rs. 5/- was deducted. This deduction was on daily basis. When I contacted the concerned person in idea helpline and asked how this vas pack has been activated without my choice, one Mr. Abdul of idea cellular has told me that due to network problem this was activated and Rs.5/- will be refunded soon.

Here the matter is not for Rs.5/- only rather I am afraid that whether such is the kind of cheating which is the regular practice adopted by idea cellular to deduct @ Rs.5/- from it's prepaid customers in the multiple of crores and, if such cheating is caught by any customer, then to ask for excuse saying that due to network, it occured.

I don't want such cheating with crores of customers like me. Also I want not only refund of Rs. 5/- only rather full recharge money if such cheating is caught. My last recharge was for Rs. 350/- which Idea Cellular should pay me as fine.

Company: Idea Cellular Prepaid Mobile connection 9911506791
Country: India
State: Haryana
City: Faridabad

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