Idea Celluler Ltd
Charging of unwanted/requested Game Box Service RENEWAL

Business & Finance

Dear Sir,

My Mob. No. 99 111 20938 .On 16.09.10 I have received a SMS reading “ Your daily Idea Game Box subscription has been renewed. You have been charged Rs.5 for 1day. To unsubscribe SMS UNSUBGBX to 55435.Sender: BL- Indiagam.”

Immediately I had sent SMS to UNSUBGBX to 55435 for not to renew. Since then I have been charged Rs. 5per day from 16.9.10 to 20.09.10 while I never requested /utilized for any such service.

I had DND Services on my mobile since 2007 with Unique ref. No. 33975530 but from 2008 I am receiving unwanted calls and SMS and repeated reminders with customer care they are also not willing to apply the DND services and making false directions /informations some times also switch off the phone line it can be verified from the records. Now I am disturb.

You are requested to help me for refund of money charged, application of DND Services and amount of phone call I had been charged by customer care during complaint.

Regards,

Amod Chandra Kaushik

KI-90, Kavi Nagar,

Ghaziabad

Mob. No. 99 111 20 938

DATE 20.09.2010


Company: Idea Celluler Ltd
Country: India
State: Uttar Pradesh
City: Ghaziabad
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