HDFC Home Loan
Lack of sticking to commitments

My loan file processing was done by the relationship officer, Mr. Ankur Srivastava who apparently works in team of Mr. Asheesh Tewari Manager Corporate Sales but I regret I have a complaint against him.

Mr. Ankur of HDFC Sales Noida branch promised the discount of Rs.1244/- but I actually receieved discount of Rs.800 only.

Though this is such a small amount in front of the loan amount itself but this is not about the money this is about decieving clients and showing incompentent of meeting his commitments. On one hand, HDFC promises to build relationship and on the other hand does not stick to the commitments made to the clients.

How do you expect the clients to deepen the relationship or forward or recommend someone for loan or any other product of HDFC?

This is an example, since Mr. Ankur represents HDFC sales among clients, where HDFC has failed to stick to the commitment.

Company: HDFC Home Loan
Country: India

  <     >