SBI Credit Card
Receiving calls even after paying full amount

Business & Finance

Dear s/m

I need seriously help and advice from right sources.

I was a user of SBI credit card some 3 yrs back. In May '07 I had paid my full SBI statement amount and had cleared the account. Later had sent a mail to SBI to close the account.

Now its 3 yrs up the SBI Credit Card leagal department are calling me up and asking me to pay a sum of 3000.00

On asking them the reason they say you have to pay a processing fee of 129.00 Per month even if you dont use the card. so in 3 yrs it has accumulated a sum of 3000.00.

I dont understand when I had requested them to close the account how come the customer care people did not tell me about it.

Today for not fault and mistake these people are charging me 3000.00 Rs.

I need a serious suggession and help on how I can solve this problem without paying my non-fault amount.

Hoping to hear from some serious helpers.

Thanks

Santosh Sethia

sethia.santosh@gmail.com

Thanks


Company: SBI Credit Card
Country: India
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