Aircel mobiles
Customer service

Aircel Cusomer care service in not good compared to other networks

If am a postpaid customer when am calling to 198, 121

Simply the executives says the details & last ask me r u postpaid customer just called to postpaid.

Again when i try to call the nodal officer for 1-12 months no response,

Again called Appellete officer her resonse is good called picked with in a minute. Am surprisesd becaused the call taken by a security & he says you just called the nodal...

Aircel says if any issue email to applllete no need to call.

If a un educated can email to appllete just imagine what kind of service they are providing..

Issues: while roaming call not connected to homenetwork;

service Deactivation: Wait for 48hrs if customer send send sms for decativation (If educated Person only send sms) Others???

Company: Aircel mobiles
Country: India

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